Technical Support
For all customers submitting technical support requests for Spectralink products, please use the contact options below. Please be aware that if you do not have a maintenance contract, you will be asked to provide payment at the current time and materials rates.
For hardware replacement requests, please access the iSupport portal or email RMA using the addresses below. For hardware quality issues or complaints, please open a support request by contacting support via one of the options provided.
You can always submit technical support requests to technicalsupport@spectralink.com.
To reach Technical Support or Repair Services by phone:
| North America Normal Business Hours 6am to 6pm Mountain Time (MT) Monday to Friday | |||
|---|---|---|---|
| United States and Canada | Tel: 1-800-775-5330 | English | |
| Mexico Tech Support | Tel: +001-800-775-5330 | English | |
| RMA Support | nalarma@spectralink.com | English | |
| Europe, Middle East, and Africa (EMEA) Normal Business Hours 8am to 5pm Central European Time (CET) Monday to Friday | |||
| France | Tel: +33176774541 | Danish + English | |
| Germany | Tel: 08005889000 | Danish + English | |
| Rest of EMEA | Tel: +4576281281 | Danish + English | |
| RMA Support | emearma@spectralink.com | English | |
| Asia Pacific Normal Business Hours 6am to 6pm Mountain Time (MT) Monday to Friday | |||
| Technical Support | Tel: +61-2-90370834 | English | |
| RMA Support | nalarma@spectralink.com | English | |
| ANZ Region (Australia & New Zealand) Normal Business Hours 830am to 5pm Australian Eastern Standard Time (AEST) Monday to Friday | |||
| ANZ Region (Australia & New Zealand) | Tel: +61-3-9832-4485 | English | |
| RMA Support ANZ Region (Australia & New Zealand) | www.wavelink.com.au/rma | English | |
Please be aware that German law restricts mobile phones from calling toll free numbers in country. You must use a landline to call the toll free number in Germany.
If you're looking for Spectralink Product Information and Self-Help options choose one of the following links for your Spectralink Product.
You can reach the EMEA Solution Architect team via: seemea@spectralink.com
