Contact Support

Technical Support

For all customers submitting technical support requests for Spectralink products, please use the contact options below. Please be aware that if you do not have a maintenance contract, you will be asked to provide payment at the current time and materials rates. 

For hardware replacement requests, please access the iSupport portal or email RMA using the addresses below. For hardware quality issues or complaints, please open a support request by contacting support via one of the options provided. 

You can always submit technical support requests to technicalsupport@spectralink.com

To reach Technical Support or Repair Services by phone: 

North America Normal Business Hours 6am to 6pm Mountain Time (MT) Monday to Friday
United States and Canada Tel: 1-800-775-5330   English
Mexico Tech Support Tel: +001-800-775-5330   English
RMA Support nalarma@spectralink.com   English
Europe, Middle East, and Africa (EMEA) Normal Business Hours 8am to 5pm Central European Time (CET) Monday to Friday
France Tel: +33176774541   Danish + English
Germany Tel: 08005889000   Danish + English
Rest of EMEA Tel: +4576281281   Danish + English
RMA Support emearma@spectralink.com   English
Asia Pacific Normal Business Hours 6am to 6pm Mountain Time (MT) Monday to Friday
Technical Support Tel: +61-2-90370834   English
RMA Support nalarma@spectralink.com   English
ANZ Region (Australia & New Zealand) Normal Business Hours 830am to 5pm Australian Eastern Standard Time (AEST) Monday to Friday
ANZ Region (Australia & New Zealand) Tel: +61-3-9832-4485   English
RMA Support ANZ Region (Australia & New Zealand) www.wavelink.com.au/rma   English
Please be aware that German law restricts mobile phones from calling toll free numbers in country. You must use a landline to call the toll free number in Germany.  

If you're looking for Spectralink Product Information and Self-Help options choose one of the following links for your Spectralink Product.

Spectralink WiFi Products

Spectralink DECT Products

Spectralink 900MHz Products

You can reach the EMEA Solution Architect team via: seemea@spectralink.com